Terms & Policies
Last updated 2026-09-27.
Review needed
A starting point drawn from the policies already stated on the site. Have it reviewed before launch and confirm every number matches what you actually do.
Admission
Play Station 653 is designed for children six months through seven years old. Every child must be accompanied by a responsible adult for the entire visit; we are not a drop-off childcare provider. A signed waiver is required before entry. Socks are required in the play space for children and adults.
Party bookings and deposits
A non-refundable deposit is required to reserve a party date and time: $100 for Package #1, $150 for Package #2, and $200 for Package #3. The remaining balance, including any add-ons, is due on the day of your event. Card payments are processed by Stripe; we do not store your card details. Deposits are non-refundable because a reserved slot is one we stop offering to other families. If you need to reschedule, contact us as early as possible and we will accommodate a change where the calendar allows.
Guest counts
Guest maximums include every person in the building, children and adults together. Additional children beyond your package count are $10 each, subject to the package maximum.
Memberships
Monthly memberships bill monthly and may be cancelled at any time, effective at the end of the current billing month. Punch passes do not expire and are transferable between siblings in the same household. Memberships and passes are non-refundable and cannot be transferred outside the household.
Food and outside items
Outside food and drink are welcome in the café area. Food is not permitted in the play space. We do not allow glass containers, piñatas, confetti, silly string, or open flame other than birthday candles.
Health and conduct
Please do not visit if anyone in your party has a fever, an active illness, or a contagious condition. We reserve the right to ask any guest to leave for unsafe or disruptive behavior, without refund.
Closures
We may close for weather, maintenance or emergencies. Closures are posted to Facebook and Instagram as early as we can. If we close on your party date, you may reschedule or receive a refund of your deposit.
Photography
We may photograph the play space for our website and social media. Let any staff member know if you prefer your child not be photographed.
Questions
Email PlayStationMetacom@gmail.com or call (401) 655-1782.